FAQs
Useful information
Aeropuertos / Airports







Aeropuerto Tenerife Sur Reina Sofia 18Km away
Contact phone number AENA +34 913 21 10 00
Aeropuerto Tenerife Norte- Ciudad de La Laguna 82 Km away
Contact phone number AENA +34 913 21 10 00
Hospitals and health centres
Health Center Arona 1.8km away
Av. la Constitución, 14, 38640 Arona, Santa Cruz de Tenerife
Call center +34 922 47 84 09
Shouthern Hospital El Mojón 6.9km away
Contact phone number +34 922 17 47 44
Useful information and telephone numbers Government of the Canary Islands
Supermarkets
HiperDino Valle San Lorenzo 3 km away
Carretera general Valle San Lorenzo, TF-28, 131
Mercadona 4.8 km away
Calle la Trujilla, 16, Cabo blanco.
Pharmacies
Pharmacie Arona 1.8km away
Av. la Constitucion, 18, 38640 Arona, Santa Cruz de Tenerife
Pharmacie Valle San Lorenzo 2.3 Km away
Carretera, TF-28, 83, 38626 Valle de San Lorenzo, Santa Cruz de Tenerife
Pharmacie La Camella 3.3 Km away
Carretera General, TF-28, 54, 38627 La Camella, Santa Cruz de Tenerife
Cancellation and payments policy
Cancellation policy
We will refund 100% if you cancel more than 16 days prior to arrival.
20% refundable if you cancel 15 days prior to arrival or earlier.
0% refundable if you cancel less than 15 days after arrival.
Stay
The minimum stay is 3 days.
Payment schedule
We will charge you 20% at the time of booking and the rest 15 days before your arrival.
Reservation deposit
A pre-authorisation of 500€ is made one day before arrival and will be cancelled two days after departure.