FAQs


Can one or the other house be rented independently?

No, each house has a maximum capacity of 3 people, so depending on the number of occupants you will be given access only to the main house or to both houses.

Will I share with other guests?

No, our interest is to guarantee your privacy and well-being. For this reason you will have unique access to the estate.

Are there transport options from the airport?

We do not currently provide a shuttle service to and from the airport.

Public transport or taxis are an option.

However, car hire on the island is very affordable and will allow you to get around to visit any part of our wonderful island.

We recommend it.

What are the check-in and check-out times?

Check-in is from 15:00 onwards and check-out is until 11:00.

Are pets allowed in the cottages?

Of course, we are Pet Friendly.

Is it possible to hold parties and events?

No, our accommodation is characterised by being a little corner of relaxation and tranquillity where you can rest from the noise and hustle and bustle of everyday life.

Are there any noise standards?

According to municipal regulations, noise should be minimised between 22:00 and 10:00.

Is there a cot option?

Of course, we can provide you with a cot which is available on request.

All cots are subject to availability.

Are there any conditions for stays with children?

None, children are always welcome.

Is there a barbecue?

Yes, we have a barbecue available on request which you can use without any problem.

Is the swimming pool shared?

No, the pool is only and exclusively for the use of our guests.


Useful information


 Aeropuertos / Airports

Aeropuerto Tenerife Sur Reina Sofia 18Km away

Contact phone number AENA +34 913 21 10 00

Aeropuerto Tenerife Norte- Ciudad de La Laguna 82 Km away

Contact phone number AENA +34 913 21 10 00


Taxis

Radiotaxi Arona

Contact phone number +34 922 74 75 11


Hospitals and health centres

Health Center Arona  1.8km away

Av. la Constitución, 14, 38640 Arona, Santa Cruz de Tenerife

Call center +34 922 47 84 09


Shouthern Hospital El Mojón 6.9km away

Contact phone number +34 922 17 47 44


Useful information and telephone numbers Government of the Canary Islands


Supermarkets

HiperDino Valle San Lorenzo  3 km away

Carretera general Valle San Lorenzo, TF-28, 131

Mercadona 4.8  km away

Calle la Trujilla, 16, Cabo blanco.


Pharmacies


Cancellation and payments policy

 

Cancellation policy
We will refund 100% if you cancel more than 16 days prior to arrival.
20% refundable if you cancel 15 days prior to arrival or earlier.
0% refundable if you cancel less than 15 days after arrival.

 

Stay
The minimum stay is 3 days.

 

Payment schedule
We will charge you 20% at the time of booking and the rest 15 days before your arrival.

 

Reservation deposit
A pre-authorisation of 500€ is made one day before arrival and will be cancelled two days after departure.